Hey there, Explorer!

At Camp To Explore Shop, your trust is the most important piece of gear you pack. We are committed to protecting your privacy and ensuring that your personal information is handled in a secure, transparent, and responsible manner. This Privacy Policy explains how we collect, use, share, and protect your information when you visit camptoexplore.com or make a purchase from us.

By using our website, you agree to the practices described in this policy. We encourage you to read it carefully to understand our views and practices regarding your personal data.

1. Information We Collect

We collect information that helps us provide you with a seamless and secure shopping experience for your outdoor adventures. This includes:

  • Personal Identification Information: Name, email address, shipping address, and phone number, which you provide when creating an account or placing an order.
  • Payment Information: Credit/debit card details (Visa, MasterCard, JCB) or PayPal account information, processed securely through our payment partners. We do not store your full payment card details on our servers.
  • Technical Data: IP address, browser type and version, time zone setting, browser plug-in types, operating system, and other technology on the devices you use to access our website.
  • Usage Data: Information about how you use our website, products, and services, including the pages you view, the products you browse, and the links you click.
  • Communications: Records of your correspondence with us if you contact our customer service team at [email protected].

2. How We Use Your Information

We use your information to enhance your experience with us and to ensure we can outfit you for your next adventure reliably. Specifically, we use it to:

  • Process and fulfill your orders for tents, camp furniture, and other gear.
  • Communicate with you about your order, account, or any customer service inquiries.
  • Process payments and prevent fraudulent transactions.
  • Personalize your experience by providing content and product recommendations tailored to your interests (e.g., suggesting a 2-3 Person Tent or a Battery Lantern based on your browsing history).
  • Improve our website, product offerings, and customer service based on your feedback and usage patterns.
  • Send you marketing communications (if you have opted in), such as emails about new products, special offers, or camping tips. You can opt out at any time.
  • Comply with legal obligations and enforce our terms and conditions.

3. Sharing and Disclosure of Information

We value your privacy and do not sell your personal information to third parties. We may share your data with trusted partners only when necessary for the following purposes:

  • Payment Processors: Such as Visa, MasterCard, JCB, and PayPal, to securely process your transactions.
  • Shipping and Fulfillment Partners: To deliver your order to your doorstep, no matter where your adventures take you (excluding Asia and a few remote areas).
  • Service Providers: Companies that provide services on our behalf, such as website hosting, data analysis, marketing assistance, and customer service.
  • Legal Compliance: If required by law, regulation, or legal process, such as in response to a court order or subpoena.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

All third parties are required to respect the security of your data and to treat it in accordance with the law.

4. Data Storage and Security

We are based in the United States and store your data on secure servers located in the U.S. As a global outfitter, we may transfer and process your data outside your country of residence, but we will always protect it in accordance with this policy and applicable law.

We implement a variety of security measures to maintain the safety of your personal information:

  • Advanced encryption (SSL technology) to protect your data during transmission.
  • Regular security assessments to ensure our systems are secure.
  • Limited access to your personal information, granted only to authorized personnel who need it to perform their job functions.

While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but promise to do our best to keep your information safe.

5. Your Rights

As an explorer, you have control over your personal data. Depending on your location, you may have the following rights:

  • Access: You can request a copy of the personal data we hold about you.
  • Correction: You can update or correct any inaccurate or incomplete information.
  • Deletion: You can request that we delete your personal data, subject to certain legal exceptions.
  • Opt-Out: You can unsubscribe from our marketing communications at any time by clicking the “unsubscribe” link in any email or by contacting us.
  • Data Portability: You can request a structured, machine-readable copy of your data to transfer to another service provider.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. Cookies are small files stored on your device that help us remember your preferences and understand how you interact with our site.

We use the following types of cookies:

  • Essential Cookies: Necessary for the website to function properly, such as enabling you to add items to your cart and complete a purchase.
  • Analytical/Performance Cookies: Help us understand how visitors use our site, allowing us to improve its functionality.
  • Functionality Cookies: Remember your preferences (e.g., language or region) to provide a more personalized experience.
  • Targeting Cookies: Used to deliver ads relevant to your interests and to measure the effectiveness of our advertising campaigns.

You can manage your cookie preferences through your browser settings. Note that disabling cookies may affect your ability to use certain features of our website.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy periodically to stay informed.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out to us:

Camp To Explore Shop
2095 Reel Avenue
Albuquerque, US 87109
Email: [email protected]

Happy Exploring,
The Camp To Explore Shop Team